Abuse Mailbox Automation

Automatically triage user-reported emails and provide timely feedback to reporters.

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Challenge

Awareness programs put too much load on security teams

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High volume of abuse reports

Many user-reported suspicious emails create backlogs and delay responses.

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Time-consuming security analysis

Manual reviews waste time and divert attention from critical security tasks.

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Difficult prioritization

An unstructured backlog hides real threats and delays SOC response times.

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Declining user engagement

Delayed feedback demotivates users and weakens a vital threat intel source.

Key features

How xorlab streamlines security operations

Auto-resolve user-reported suspicious emails

xorlab's AI classifies emails as malicious, spam, benign, or phishing simulations — automatically and effortlessly.

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Engage users with timely feedback

xorlab keeps users informed and motivated by instantly providing feedback on every reported email, malicious or benign.

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Isolate inbox threats with a single report

xorlab groups similar reports and applies bulk actions to swiftly remove malicious emails from inboxes, reducing exposure.

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Centralize case management and reporting

xorlab consolidates user-reported emails in one view, providing full visibility into every case and campaign.

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Enhance your security ecosystem

Integrate xorlab with reporting buttons, SIEM/SOAR solutions, and threat intelligence platforms for centralized management.

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Use cases

How security teams use xorlab

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SOC automation

Automatically triage phishing and spam emails reported to your abuse mailbox.

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Email resilience

Quickly eliminate phishing threats organization-wide from a single user report.

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Awareness monitoring

Monitor security awareness and engagement with a simple reporting process.

Without xorlab it was not possible to handle all reported emails. It took us 30min per case, now it's around 1min.

Raphael Volz Security Engineer, USZ

Save time and engage users with xorlab Abuse Mailbox Automation

Resource center

 

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Success Story

Private bank Julius Baer increased SOC response efficiency by 431%, transforming the organization into a highly effective second line of defense.

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Success Story

CERN’s security team implemented xorlab to strengthen their existing defenses against modern email threats, including phishing attacks.